Upon checking in, we will ask that you bring your pet onto our scale to be weighed and updated on the system. For first-time clients, we will have you fill out our client registration form before we proceed with your appointment. Please refer to our 'before your appointment' page to learn more about preparing for your pet's appointment.

At this time, we are only accepting feline and canine patients.

For exam/consultation, vaccination, or nail trim fee inquiries, please give us a call or shoot us an email and we can provide the price breakdown for you!

For spays, neuters, and dental cleanings, we can also provide you with the general price breakdown as long as you provide us with the following details:
1) the species (cat/dog)
2) the sex of your pet (male/female)
3) your pet's age

Please note that we will be providing you with the base fees of said procedure(s), however, the final price may differ after an initial examination by the vet. Conditions such as heat, obesity, or pregnancy will result in additional charges. This is why we ask that you bring your pet in to be physically examined by the vet, that way a more accurate estimate can be provided that is more tailored to your pet and his/her needs. 


We are unable to provide estimates for other procedures and/or medications over the phone/via email simply because the veterinarian must physically examine and evaluate your pet first. 

We accept cash, debit, and credit card payments (Visa and Mastercard). Unfortunately, our machine is incompatible with tap payments, so we ask that you bring either the physical card or if paying with credit card, have the card information ready at your appointment. We also do not accept American Express. We apologize for the inconvenience.

We require that all visits and any services that were provided be paid in full after your pet's appointment has been concluded. We understand that budgeting vet expenses, especially for sudden and unplanned visits, can be difficult. Thus, our veterinarian will try his best to provide you with different options and care plans for your pet that best suit your budget.

The short answer is no. We require appointments for every visit, simply because we are a solo-veterinarian practice and can thus only see one pet at a time. Provided that our schedule for the day allows it, we will do our best to accommodate you when possible. However, please be aware that there is a possibility that we will have to refuse you and refer you elsewhere if you wish for your pet to be seen ASAP while our veterinarian is seeing other patients.

For all new clients or existing clients whose pets are presenting new issues (i.e. the pet has not been seen before for this issue by our vet), they must be seen in person by the veterinarian in order to provide any diagnoses or prescribe any medications following a physical examination. 

Please give us a call before you come into the clinic to discuss the situation. If we believe we can provide the necessary assistance to your pet, we will try to accommodate you for the earliest appointment we have available for the day. However, we may have to refuse you and refer you to an emergency hospital if A) we are fully booked or B) your pet's condition requires critical care and monitoring, which a larger hospital is more equipped to provide you with. Please refer to this list (at the bottom of the page) of some emergency hospitals that you can contact in the event that we are unavailable to see your pet.

Of course! For existing clients, we can most definitely place orders for your pet's special food or a refill on their medication. Please just give us a call or shoot us an email to let us know exactly what you need and we will have that ordered for you. Typically, our deliveries arrive on Mondays and Thursdays depending on when the order was placed and given that their are no issues with stock or backorders. We will call you to confirm that your order has arrived and when it is ready to be picked up.

For new clients and/or non-clients, we do allow orders to be placed, however, we require that you pre-pay for your order either in-person or over the phone (Visa or Mastercard only) to prevent any cancellations after we have already placed your order.

No, we currently do not offer grooming services. We are also not affiliated with any groomers and are unable to provide any recommendations or referrals to groomers at this time.